Communicating Face-to-Face Module
The Importance of Effective Communication Skills Each year we survey employers about what they seek in candidates for internship and…
Ethical Behavior Module
Acting in an Ethical Manner Think through some of the daily decisions we make about what is appropriate and not…
Etiquette at Work Module
Like following driving rules, you need to learn the signposts and techniques for navigating expectations at work. Step 1…
Phone Etiquette Module
The Ubiquitous Phone The phone call is still the pillar of business communication despite the many communication options today. Learn…
Social Media and You Module
Steps in the module: Learn: Read the following document. Complete the reflection activity. Step 1 – Learn What Your Social…
Taking the Initiative Module
Take Initiative Initiative is the single attribute that always sets you apart from others. Honing this skill can benefit…
Teamwork Module
There is No “I” in Team Employers rank teamwork as one of the essential elements of a successful organization. We…
The Importance of Mentors Module
The Importance of Mentors Module Step 1 – Learn What is Mentoring? What is mentoring? Mentoring is a powerful personal…
Written Communication Module
It’s Public Record Now Writing is almost as critical as verbal communication: emails, documents, procedures, and marketing requiring you to…
Your Customer Module
Everyone Keeps Talking about Customer Service. Employers understand customer service can make or break their business. You will explore how…
