connectSC User Guide

Index

Logging In

Log in at https://shibboleth-usc-csm.symplicity.com/sso/ using your USC netID (which is the front part of your @usc.edu email address) and USC password.

From the Homepage you can view recommended events, announcements and jobs; jump to important resources; and navigate all other aspects of the system from the toolbar on the left.

My Account

It is very important that students first review their My Account information to ensure all the data is updated and correct (in particular class year, graduation date and work authorization). If these fields are not correct, you may be blocked from applying to some positions for which you are eligible. In particular, please complete the Personal, Academic, and Privacy sections of your account.

Email Distributions

Under My Account in the Privacy settings, you will find email settings.

Career Interests

Towards the bottom of the Academic tab under My Account, please fill out the Career Interests section to indicate the types of jobs, functions, industries, and locations you are interested in. These Career Interests will help recommend to you particular jobs in the system.

Requesting an Appointment with a Career Adviser

Students may request, review, reschedule, or cancel an advising appointment. Under the Advising & Calendar tab, click on the Advising Appt sub-tab, and then the “Request New Appointment” button.

Set your scheduling criteria using the available fields. It is important that you select an Appointment Type and click on “Check Availability.”  For the most results it is recommended to start with the broadest date and time range and narrow it down as needed.

Once criteria are selected, available appointments will populate on the right hand side. Select the one that works best for you.

A Confirm Appointment screen will show. Complete the required fields, and hit “Submit Request.” Your appointment request will be sent to the Career Advisor. Once approved, it will be listed as an Approved Appointment under the Advising Appt. tab.

My Documents

Under the Documents tab, students can upload application materials for positions. Please note that you may also add your application documents for a specific position when applying to that opportunity through the Jobs module, as discussed below. Choose “Add New” to upload your document.

Name your document under Label, select the Document Type, and then click “Choose File” to find and upload the document. Click “Submit” to complete the process.

Search the Employer Directory

Under the Employer Directory students can search for employers by name, geographic location or industry to find recruiting contacts. Students can also designate Favorites by clicking the star icon on the listing. This is a database of all employers and contacts in the system, not just those with currently open positions.

Search for Internship/Full-time Opportunities

In the Jobs tab, students can search and apply to open positions; designate favorite jobs; and set up job alerts.
On the initial screen, you will see recommended, recently posted, and trending jobs in the system. Click on
“See all jobs” to search by additional criteria.

Some positions in connectSC are posted directly by the employer, while others are posted as part of the On-Campus Recruiting Program. You can designate the types of positions you want to view by clicking on the drop-down arrow next to “All Jobs & Interviews.” This will show the following options: All Jobs & Interviews; All Interviews; All Job Listings; and Interviews I Qualify For. This next section discusses each of these position types with specific instructions.

Employer-Direct Job Postings (Internship, Part-time and Post-Graduate Positions)

These positions are posted directly by employers in the system and are not part of the On-Campus Recruiting program. This is the largest group of positions in the system during any one time and includes opportunities across all interest areas. In the initial search view, you can search by keyword, location, position type, industry, and job function. Utilize the “More Filters” option to filter by additional criteria, including posting date and deadline. You can also search for “Trojans Hiring Trojans” in the system, which indicates employers who are alums of USC.

After running a search in the system, you can create a job alert to receive emails when positions are posted that meet your designated criteria by clicking the Create Job Alert button.

Click on a job listing to see more details about the position, as well as find instructions on how to apply by clicking the Apply button. If the employer is taking application materials directly through connectSC, you’ll see a pop-up box that prompts you to select your application documents. If you have not already uploaded your materials under the Documents module, you can simply select “Add New” to find and upload
your relevant documents for this position.

On-Campus Recruiting (OCR) Program

Applying to Positions

It is highly recommended that students review information on the Career Center website regarding the On-Campus Recruiting program before applying for positions – https://careers.usc.edu/students/find-a-job/sign-up-for-on-campus-recruiting/.  Select the option for “All Interviews” to view positions recruiting through this program.

If you see a note that you are not qualified for a position, it may be that it is a position recruiting for a different class year or a specific work authorization. Please ensure your My Account data is correct.

After you apply to an OCR opportunity, it will show as a Requested Interview with a status of “Pending” in the Interviews tab.

Selected for an Interview

If the employer selects you for an interview, you will receive an email from the connectSC system. The Requested Interview in the Interviews tab will now show a status of “Invited.” To sign up for an interview time slot with that employer, click on the 3-dot menu and then select the Schedule Interview option from the popup box. The 3-dot menu will also show the option to decline the interview

After selecting Schedule Interview, the Schedule Interview pop-up box will appear, prompting you to select an available date and interview time. This will also list your submitted documents from your application. Click the Submit button to schedule your interview time slot.

After confirming your interview time, your interview will show up under Scheduled Interviews in the Interviews tab.

By clicking on the 3-dot menu for the scheduled interview, you can add the interview to your calendar, as well as view your interview materials. Click on the interview date to view the interview details.

Document Library

Housed under the Resources tab in the Online Resources and Handouts are many important resources, including access codes for external sites.

View and Sign-Up for Career Events

Under the Events tab, students can sign-up to attend OCS events and career fairs, as well as events hosted by individual employers. New events are added throughout the year, so be sure to check back often for additional opportunities!

Interactive Mock Interviews

The Mock Interview feature is under Resources.

The Interview Questions sub-tab includes groups of interview questions. My Recorded Mock Interviews contains groups of interview questions created by the user.

Within the My Recorded Mock Interviews section, click the “Create New Mock Interview” button to create a new group of interview questions. In the screen that appears, name the interview or copy questions from an existing mock interview and then click “save and continue.”

View the categories and click the arrow to open the related questions within each category.

Click the “Add” button while hovering over a question to include that question in the interview. Each question has a max time to respond. The duration will show the total time of the entire mock interview. Scroll over the added questions to remove any questions from your interview or adjust the order as necessary. Click save and continue once completed.

Review the title, number of questions and duration of the mock interview. Change the Interviewer if desired; the system will choose one by default. Click the “Start Your Mock Interview” button to begin immediately. Once the interview is taken, editing the questions will no longer be available.

Answer all interview questions. There is no feature to retry a single response or go back once the interview has started. After completing all the questions you can review the interview.

Student Public Profile

The Public Profile tab allows students to create an enhanced career profile that can be published to employers and the greater public. The profile allows students to upload a personal photo and customize their profile URL, as well as input information for their personal statement, education, experience, projects, and skills. Along the right side of the profile, they may also include links to their social media accounts and personal websites. Students may publish their profiles using the toggle-switch in the upper right-hand corner of the profile. After doing so, they may share their custom profile URL (as listed in the profile header) on their social media accounts. Once their profiles are public, they may also see statistics regarding the number of unique profile views within the past month.

Important Note: Students should use discretion before publishing their profiles. After switching the Publish toggle-switch to “On,” their profiles can be viewed by employers logged into connectSC, as well as any other online user. Employers logged into connectSC will be able to view any resumes for students who have applied to their positions or are part of a resume book. Students may “un-publish” their profile at any
time by once again using the toggle switch in the upper right-hand corner of the profile.