One of the best ways to learn more about a field or career you’re interested in is through informational interviews. But for many students, the idea of reaching out to someone for an informational interview can be daunting. With the right preparation, these interviews can be a great way to build connections and help you further develop your career goals.

1. Do Your Research

Before reaching out to someone for an informational interview, do some background research. Learn about the company or industry, and understand the person’s role and background.

2. Reach Out with Confidence

The next step is to ask for the interview! Start with a polite and concise email or message. Keep it professional and to the point.

In your message, explain why you’re interested in learning from them, and kindly request a brief meeting. The Trojan Network has helpful email templates you can adapt to reach out to people through the platform. 

3. Prepare Your Questions

Don’t go into an informational interview with no direction. Prepare a list of open-ended questions to ask. Think about what you want to learn and tailor your questions accordingly

Here are a few questions to help guide your conversation: 

• How did you get started in your career?
• What are the most important skills in this field?
• What do you enjoy most about your job? What are the challenges?
• What advice do you have for someone just starting out in this industry?
• What are some trends or changes you see in the industry?
• How do I stand out to a recruiter?
• What kind of professional development opportunities are available within your organization?
• Can you tell me about the different stages of the hiring process?
• What do you do or value outside of work/school that contributes to when you are at work/school?

4. Be Respectful of Their Time

Professionals are busy, so be mindful of the time you’ve asked for. Stick to the time frame you agreed upon, and don’t go over unless they indicate that they have more time to chat.

5. Be Engaged and Listen Actively

Once you’re in the interview, focus on being present. Show interest in what they’re saying by listening attentively, nodding, taking notes, and asking follow-up questions. 

6. Show Gratitude

At the end of the interview, thank them for their time and valuable insights. Send a thank-you email within 24 hours to express your appreciation. You can also include a quick summary of what you learned to demonstrate that you’re serious about the conversation.

Email Template: 

“Hello [Name],
Thank you so much for taking the time to speak with me about your career in [Industry/Role]. I truly appreciate the insights you shared, especially about [specific topic you discussed]. Your advice has given me a clearer understanding of the field, and I feel more confident in making my career decisions.
Thank you again,
[Your Name]”

Informational interviews are an excellent way to gain insights, build confidence, and expand your professional network. The more you practice, the easier it will become. So, don’t hesitate—reach out, ask questions, and learn from those who have experience. Industry professionals have been in your shoes before and will likely be understanding and supportive. 

The USC Career Center hosts various networking events with alumni and employers throughout the semester. Use these opportunities to start a connection with someone, ask for their contact information, and follow up with them to schedule an informational interview. Be sure to take advantage of the Trojan Family and use platforms like the Trojan Network and LinkedIn to reach out to fellow Trojans.